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When will I get my results and where can I find them?
When will I get my results and where can I find them?

Find out how long it takes to get the results of your course

Updated over a month ago

Waiting for your results? Don’t worry—here’s everything you need to know about when you’ll get them and where to find them:

When to Expect Your Results

Security Courses:

  • Gold/Platinum Plan: Expect your results in 5-7 working days after the exam.

  • Other Plans: Results will be available within 10-14 working days.

Personal Licence Training:

  • Results are available within 24 hours after the exam.



What Are Provisional Results?

For Door Supervisor, Door Supervisor Top-Up Refresher, or Security Guard courses, provisional results are emailed if you are on the Gold or Platinum plan. You’ll receive them either on the last day of your course or the day after.

These provisional results only cover your theory exams and the final outcome may be different. The final results are available within 5-7 working days or 10-14 working days depending on the plan you have selected.



How to View Your Results

  1. Open the GuardPass App.

  2. Tap on the "View Results" button on the home screen.

Your results will be displayed there.




Not Received Your Results Yet?

If it’s been longer than the expected timeframe and you haven’t received your results, contact our support team and we’ll help resolve the issue.

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