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My name is spelt wrong on the certificate, what do I do?
My name is spelt wrong on the certificate, what do I do?

Here's what you can do if the name is incorrect on your course certificate

Updated over 4 months ago

Name Spelled Incorrectly? Letโ€™s Fix That! ๐Ÿ” 

If your name is spelled incorrectly, no worries โ€“ we can sort that out for you.

Please note that the First Aid Certificate only has the First and Last names on it.

If the name on your certificate is incorrect, missing a middle name or if there is a spelling error, hereโ€™s what we need to do to get your name corrected as it appears on your ID documents:

  1. Correcting Your Name:๐Ÿ”

    • Weโ€™ll need to make sure your name matches exactly as it appears on your ID documents. This is crucial for your application process.
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  2. Upload Your IDs:๐Ÿ†”

    • To help us correct your name, please upload a copy of two of your IDs. These could be your Passport, Driving Licence, or BRP (Biometric Residence Permit).
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  3. Email Us:๐Ÿ“ง


โ€‹Why Provide Your IDs?

  • Verification:

    • Ensures your name is accurately recorded and matches your official documents.
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  • Accuracy:

    • Helps us quickly identify and correct any discrepancies, preventing any delays in your application process.
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  • Security:

    • We handle your documents with the utmost care and confidentiality, ensuring your personal information is protected.


โ€‹How to Submit Your IDs:

  • Scan or Take a Clear Photo:๐Ÿ“ธ

    • Make sure the IDs are clear and legible.
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  • Attach and Send:๐Ÿ“Ž


Once we have your IDs, weโ€™ll promptly correct your name and keep you updated throughout the process. Thank you for your cooperation, and weโ€™re here to help every step of the way! ๐Ÿ˜Š

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