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What If I am unhappy with the course?
Updated over 5 months ago

We would never want you to be unhappy! At Get Licensed, we are committed to ensuring you have a positive learning experience. That's why we offer a 100% refund on your course fees (excluding Close Protection and E-Learning courses) if you attend the course and are not satisfied. To qualify for the money-back guarantee, please ensure you meet the following conditions:

  • You must attend the course on time.

  • You must not attempt any assessments or exams.

  • You must not have been asked to leave the course due to ID documents, failure to complete prior assessments (eLearning) or English assessments, or for causing disruption or nuisance.

  • You must have notified us within 24 hours of leaving the course that you wish to exercise the guarantee.

  • Your reasons for leaving the course must not be anything other than your dislike for the course (for example, family reasons or health).

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