Our 100% Refund Guarantee 💯
We want you to be completely satisfied with your training. That’s why we offer a 100% refund on your fees (excluding Close Protection and eLearning courses) if you attend a course and dislike it. Here’s how it works:
Eligibility for Refund:✅
Timely Attendance:⏰
You must attend the course on time. Punctuality is key!
No Assessments Attempted:📝
You must not attempt any assessments or exams. This ensures you get the full course experience before deciding.
Compliance with Course Rules:🚫
You must not have been asked to leave the course for reasons such as:
ID document issues
Failure to complete prior assessments (eLearning)
Failure to complete English assessments
Causing disruption or being a nuisance
Notification Within 24 Hours:📅
You must notify us within 24 hours of leaving the course that you wish to exercise the guarantee. Quick action helps us process your request smoothly.
Valid Reason for Leaving:❌
Your reason for leaving the course must be solely due to your dislike of the course. Other reasons like family emergencies or health issues are not covered under this guarantee.
How to Claim Your Refund:📧
Attend the Course:🎓
Make sure you attend the course and meet the above conditions.
Notify Us Promptly:📞
If you decide to leave, contact us within 24 hours to let us know.
Provide Details:📝
Explain your reasons for disliking the course. This helps us understand and improve our offerings.
Get Your Refund:💷
Once we’ve confirmed you meet the criteria, we’ll process your refund swiftly.
Get in Touch:
Call Us:📞
Simply Call us on 0207 078 7259.
Email Us:📧
Drop us an email with your queries at centre.support@get-licensed.co.uk, and we’ll get back to you as soon as possible.
Live Chat:💬
Use our live chat feature on the website for quick answers and support.
We’re committed to ensuring you have the best learning experience possible. If you have any questions or need more information about our refund policy, we’re here to help. Your satisfaction is our priority! 😊
Feel confident in choosing us for your training needs, knowing we’ve got your back with our 100% refund guarantee. 🚀💯